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on February 27, 2019

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6 Important Considerations for Creating a Software Onboarding Program That Works

Product engagement is one of the most reliable predictors of high customer lifetime value. Unfortunately, the existing industry data shows that 71 percent of B2B customers are disengaged with the software their companies use, and 28 percent of software licenses go completely unused (Gallup). The first 90-days are absolutely critical when it comes to onboarding […] The post 6 Important Considerations for Creating a Software Onboarding Program That Works appeared first on ReadWrite . from ReadWrite Source

China overtakes U.S. in smart speaker market share

The U.S. no longer leads the smart speaker market, according to new data from Canalys out this morning, which found China’s smart speaker shipments grew by 500 percent in Q1 2019 to overtake the U.S. and achieve a 51 percent market share. The firm said shipments in China reached 10.6 million units which was driven by “festive promotions.” More specifically, Baidu had a huge quarter thanks to an exclusive sponsorship deal with China’s national TV channel, CCTV, on its New Year’s Gala on Chinese New Year’s Eve — one of the biggest entertainment shows in terms of viewer numbers. This promotion prompted users to download the Baidu app, which distributed over 100 million coupons to an audience of 1.2 billion during the show, and drove awareness around the brand’s smart speakers, Canalys says. In Q1, Baidu shipped 3.3 million speakers — putting it in third place behind Amazon’s 4.6 million and Google’s 3.5 million. Alibaba and Xiaomi followed, each with 3.2 million shipments, also drive...

Axeleo Capital raises $51 million fund

Axeleo Capital has raised a $51 million fund (€45 million). Axeleo first started with an accelerator focused on enterprise startups. The firm is now all grown up with an acceleration program and a full-fledged VC fund. The accelerator is now called Axeleo Scale , while the fund is called Axeleo Capital . And it’s important to mention both parts of the business as they work hand in hand. Axeleo picks up around 10 startups per year and help them reach the Series A stage. If they’re doing well over the 12 to 18 months of the program, Axeleo funds those startups using its VC fund. Limited partners behind the company’s first fund include Bpifrance through the French Tech Accélération program, the Auvergne-Rhône-Alpes region, Vinci Energies, Crédit Agricole, BNP Paribas, Caisse d’Épargne Rhône-Alpes as well as various business angels and family offices. The firm is also partnering with Hi Inov, the holding company of the Dentressangle family. Axeleo will take care of the early stage in...

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